7. Movement: the good direction

In conflict management, searching for solutions can be planned to configure the situation well. It’s an action that requires balance and awareness, and it needs to take three aspects into consideration: 1. people (who is involved, the feelings present, who can help, who should decide); 2. the problem (the reason, what is negociable, what is being asked, what can be granted); 3. the process (if there was an attempt of solution, how the parties communicate, what are the unsolvable interests).

It is important to remember that when a third party is invited to mediate a conflict, the person may, unconsciously, become the basis of the “triangle” and may end up being responsible to find the way out, sparing the others of getting involved and moving towards their own exit and decision.

Many times we get into conflicting situations due to a desire of helping those involved, and we end up shouldering all the weight.

People can learn to solve their problems. Let’s empower them to do so.

7. Movement: the good direction

In conflict management, searching for solutions can be planned to configure the situation well. It’s an action that requires balance and awareness, and it needs to take three aspects into consideration: 1. people (who is involved, the feelings present, who can help, who should decide); 2. the problem (the reason, what is negociable, what is being asked, what can be granted); 3. the process (if there was an attempt of solution, how the parties communicate, what are the unsolvable interests).

It is important to remember that when a third party is invited to mediate a conflict, the person may, unconsciously, become the basis of the “triangle” and may end up being responsible to find the way out, sparing the others of getting involved and moving towards their own exit and decision.

Many times we get into conflicting situations due to a desire of helping those involved, and we end up shouldering all the weight.

People can learn to solve their problems. Let’s empower them to do so.

In the book ‘Invite your enemy for some coffee, Jo Pavezi invites you to think about relational conflicts and seek ways to detach ideas and concepts that lead to them.

Are you living a relational conflict with your staff, or in your personal life, and want a way to reflect on it? Choose a card and find a tip that can help you.

Learn more about Jo Pavezi's work in interviews, videos and reports of her experiences in Brazil and in the world helping people to confront their conflicts.

In the book ‘Invite your enemy for some coffee, Jo Pavezi invites you to think about relational conflicts and seek ways to detach ideas and concepts that lead to them.

Are you living a relational conflict with your staff, or in your personal life, and want a way to reflect on it? Choose a card and find a tip that can help you.

Learn more about Jo Pavezi's work in interviews, videos and reports of her experiences in Brazil and in the world helping people to confront their conflicts.

In the book ‘Invite your enemy for some coffee, Jo Pavezi invites you to think about relational conflicts and seek ways to detach ideas and concepts that lead to them.

Are you living a relational conflict with your staff, or in your personal life, and want a way to reflect on it? Choose a card and find a tip that can help you.

Learn more about Jo Pavezi's work in interviews, videos and reports of her experiences in Brazil and in the world helping people to confront their conflicts.